Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: January 1, 2025
Railish & Jayesh Chartered Accountants ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.
As a professional chartered accountancy firm registered in India, we comply with applicable data protection laws including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.
Personal Information
- Name, email address, phone number, and postal address
- Professional details including company name and designation
- Financial information necessary for providing our services
- Tax identification numbers (PAN, Aadhaar, GST registration, etc.)
- Bank account details and financial statements
- Identity verification documents
Technical Information
- IP address, browser type, and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
- Device information and unique identifiers
Communication Records
- Email correspondence and chat messages
- Phone call recordings (with consent)
- Meeting notes and consultation records
- Service requests and support tickets
Service Delivery
- Providing chartered accountancy services
- Tax preparation and filing
- Audit and assurance services
- GST compliance and returns
- Company incorporation services
- Financial planning and advisory
Business Operations
- Client communication and support
- Service improvement and development
- Legal and regulatory compliance
- Fraud prevention and security
- Marketing and promotional activities
- Website analytics and optimization
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Authorized Disclosures
- With your explicit consent
- To government authorities as required by law
- To regulatory bodies (ICAI, Income Tax Department, etc.)
- To trusted service providers under strict confidentiality agreements
- In case of legal proceedings or court orders
- For business transfers (mergers, acquisitions) with prior notice
We implement robust security measures to protect your personal information:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure cloud storage with encryption
- Regular security audits and updates
- Multi-factor authentication
- Firewall and intrusion detection systems
Administrative Safeguards
- Access controls and user permissions
- Employee training on data protection
- Confidentiality agreements
- Regular backup and recovery procedures
- Incident response protocols
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal requirements:
Retention Periods
- Tax Records: 8 years from the end of the relevant assessment year
- Audit Files: 10 years from completion of audit
- Company Records: As per Companies Act requirements
- GST Records: 72 months from filing of annual return
- General Client Data: 7 years after service completion
- Website Analytics: 26 months maximum
Under applicable data protection laws, you have the following rights:
Access and Control
- Right to access your personal data
- Right to rectify inaccurate information
- Right to request data portability
- Right to withdraw consent
Deletion and Restriction
- Right to erasure (subject to legal requirements)
- Right to restrict processing
- Right to object to processing
- Right to lodge complaints with authorities
Our website uses cookies and similar technologies to enhance your browsing experience:
Essential Cookies
Required for website functionality and security
Analytics Cookies
Help us understand website usage and improve our services
Marketing Cookies
Used to deliver relevant advertisements (with consent)
We may use trusted third-party services to enhance our operations:
- Cloud Storage: Secure document storage and backup
- Email Services: Professional communication platforms
- Analytics Tools: Website performance monitoring
- Payment Processors: Secure payment handling
- Communication Tools: Video conferencing and messaging
All third-party providers are carefully vetted and bound by strict data protection agreements.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered clients
- Displaying prominent notices on our website
- Providing direct communication for significant changes
Your continued use of our services after any changes indicates your acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Inquiries
Data Protection Officer
For specific data protection concerns and rights requests
Office Address: #355, Bansal Nivas, 4th Cross, 12th Main, 5th sector, HSR Layout, Bangalore 560102 Karnataka, India
This Privacy Policy is governed by and complies with:
- Information Technology Act, 2000 and Rules thereunder
- Digital Personal Data Protection Act, 2023
- Chartered Accountants Act, 1949
- Companies Act, 2013
- Income Tax Act, 1961
- Goods and Services Tax Act, 2017
Professional Confidentiality: As chartered accountants, we are bound by professional ethics and confidentiality requirements under the Chartered Accountants Act, 1949, which provide additional protection for your information.